At 399bat, we take your privacy seriously. This policy explains exactly what information we collect, why we collect it, how it is stored and who it is shared with. We believe you have a right to know what happens with your data.
All data is transmitted over SSL and stored with strong encryption.
We do not sell your personal information to unrelated third parties.
You can request access to, correction or deletion of your data at any time.
Cookies improve your experience. You can manage preferences in your browser.
Your privacy is important to us. This Privacy Policy applies to all users of 399bat, including visitors to the website, registered account holders and users of the 399bat mobile app. Please read it carefully.
399bat operates an online sports betting and casino platform accessible at 399bat.vin and through the dedicated 399bat mobile app. This Privacy Policy sets out how 399bat collects, processes, stores and protects the personal information of users who interact with our platform in any way.
We understand that Pakistani users are increasingly aware of how their personal data is handled online, and rightly so. Whether you are depositing PKR via JazzCash, placing a bet on a PSL match, or simply browsing the slots section, your activity generates data. This policy explains clearly what that data is and what we do with it.
By registering an account on 399bat or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood these practices. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
399bat collects different categories of personal data depending on how you interact with the platform. The following table summarises what we collect and why:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, ID document details | Registration & verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | Payment method type, transaction amounts in PKR, deposit/withdrawal history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Pages visited, bets placed, games played, session duration | Active platform use |
| Communications Data | Support chat messages, emails sent to 399bat | When contacting support |
| Verification Data | Copies of CNIC, passport or other government-issued ID | Account verification requests |
We do not intentionally collect sensitive personal data such as health information, religious beliefs or political opinions. If any such information is shared with us incidentally through support communications, it will not be stored or used beyond resolving the immediate query.
The majority of the data we hold about you comes directly from your interactions with the platform. This includes information you enter when creating your account, details you submit during identity verification, payment information entered at the time of a deposit or withdrawal request, and messages you send to the 399bat support team.
When you visit 399bat – whether on a desktop browser, mobile browser or through the app – our systems automatically collect technical and usage data. This includes your IP address, the type of device you are using, your browser version, the pages you visit within the platform, how long you spend on each page, and which features you interact with. This data is collected through cookies, server logs and similar technologies. More detail on cookies is provided in Section 7.
When you complete a transaction using JazzCash, Easypaisa, Raast, a bank transfer or a debit or credit card, our payment processing partners may share transaction confirmation data with us. We do not receive your full payment credentials – for example, we do not store your full card number or mobile wallet PIN. We only receive the information needed to confirm that a transaction has been completed successfully and to match it to your 399bat account.
399bat processes your personal data for specific, legitimate purposes only. We do not process data arbitrarily or beyond what is necessary for the operation of the platform. The main purposes for which we use your data are:
We will never use your data for purposes that are unrelated to the operation and improvement of the 399bat platform without seeking your explicit consent first.
399bat does not sell your personal data to any third party. We share data only in the following limited circumstances and only to the extent necessary:
To complete your deposits and withdrawals, we share the minimum necessary details with payment service providers including mobile wallet operators and banking partners. These partners are bound by their own data protection obligations and may not use your data for any purpose other than processing the transaction.
The casino and slot games available on 399bat are powered by third-party game providers. When you launch a game, basic session data – such as a unique session token and your in-game balance – may be shared with the game provider to run the game correctly. Game providers do not receive your full identity information.
399bat uses third-party cloud hosting, analytics and security services to operate the platform. These service providers may process data on our behalf as part of their service. They are contractually required to handle your data securely and are not permitted to use it for their own purposes.
In certain circumstances, 399bat may be legally required to disclose personal data. This includes situations where we receive a valid legal request from a competent authority, or where disclosure is necessary to prevent fraud, protect the safety of individuals, or enforce our Terms and Conditions.
We will always inform you of any disclosure to authorities where we are legally permitted to do so. In some cases, legal restrictions prevent us from notifying you of a disclosure.
Given that 399bat handles PKR transactions, we take financial data security with particular seriousness. Here is what you need to know about how we handle payment information:
399bat uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
These cookies are necessary for the platform to function. Without them, you would not be able to log in, maintain a session or place bets. These cannot be disabled without disrupting your use of the platform.
We use analytics tools to understand how users navigate the platform – which pages are most visited, where users drop off and how long sessions last. This helps us identify technical issues and improve the platform experience. This data is aggregated and not tied to your individual identity in analytics reports.
These cookies remember your preferences, such as your preferred language or the last sport or game category you browsed, so that your next visit feels more personalised and efficient.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will significantly affect your ability to use the platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
The security of your personal data is a top priority for 399bat. We implement multiple layers of protection to keep your information safe from unauthorised access, disclosure, alteration or destruction.
While we take all reasonable precautions, no system connected to the internet is completely immune to security threats. If you suspect your account has been compromised, change your password immediately and contact 399bat support.
399bat retains your personal data only for as long as it is necessary for the purposes described in this policy. The retention periods we apply are as follows:
Once data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked to your identity.
As a user of 399bat, you have rights over your personal data. You can exercise any of the following rights by contacting the 399bat support team:
You have the right to request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe. For straightforward requests, much of your account data is already accessible directly from your account dashboard.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For basic contact details such as your email address or phone number, you can update these directly within your account settings.
You may request that we delete your personal data. Please note that we may not be able to fulfil this request in full where we are required to retain certain data to meet our fraud prevention, financial record-keeping or legal obligations. We will inform you of what can and cannot be deleted and why.
You can opt out of marketing communications at any time by contacting our support team or by using the unsubscribe link in any promotional email we send. Opting out will not affect service communications related to your account.
399bat is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process requires users to confirm their age, and we conduct age verification checks on accounts where there is any doubt.
If we discover that personal data has been collected from a person under the age of 18, we will delete that data and close the associated account immediately. Parents or guardians who believe their child may have registered on 399bat should contact our support team without delay so that the matter can be resolved promptly.
From time to time, the 399bat platform may reference third-party services as part of its functionality – for example, the game providers powering casino titles or the payment interfaces used for JazzCash, Easypaisa and Raast transactions. When you interact with a third-party interface embedded within or linked from the platform, that third party's own privacy practices apply to the data collected through their interface.
399bat is not responsible for the privacy practices of third-party game providers, payment processors or any other external service. We encourage you to read the privacy policies of any third-party service you interact with, particularly in the context of financial transactions.
399bat may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable standards. When we make material changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that meaningfully affect how we handle your personal data, we will notify registered users through the platform's messaging system or via the email address registered to your account. Your continued use of 399bat after any update constitutes acceptance of the revised policy.
We recommend checking this page periodically, particularly before making any significant financial transactions, to ensure you are comfortable with how your data is being handled.
If you have any questions, concerns or requests relating to this Privacy Policy or how 399bat handles your personal data, please contact our support team. We are available around the clock through the live chat feature on the platform, or you can reach us by email:
When contacting us about a data-related request, please include the email address registered to your account and a brief description of your request so our team can identify your account and assist you as quickly as possible.
For further details on how your account and activity are governed, please also review our Terms and Conditions and Responsible Gaming pages.
Privacy is not just a legal requirement for us – it is a core part of how we operate. Here is what we actively do to protect every 399bat user.
Every connection between your device and the 399bat platform is protected by SSL encryption. Whether you are logging in, depositing PKR via Easypaisa or browsing cricket betting markets, your data is encrypted in transit at all times.
399bat will never sell your name, contact details, betting history or financial information to any unrelated third party for marketing or commercial purposes. The data you share with us stays within the 399bat ecosystem.
We clearly document every purpose for which your data is used, right here in this policy. We do not use your data for hidden purposes. If our data practices change in a way that affects you, we will notify you in advance.
We never store your full card details, JazzCash PIN or Easypaisa MPIN. Financial data shared during transactions passes through encrypted payment channels and only confirmation data is retained on our side for account and audit purposes.
You can request access to your data, ask for corrections, opt out of marketing or request deletion at any time through the 399bat support team. We will process all requests promptly and keep you informed throughout.
399bat actively verifies the age of users. We do not knowingly collect or retain personal data from anyone under 18. Any account discovered to belong to a minor is closed immediately and all associated data is deleted without delay.
Now that you know how 399bat handles your personal data, take the next step. Create your free account today, deposit in PKR via JazzCash, Easypaisa or Raast, and enjoy sports betting on Cricket and PSL alongside hundreds of casino and slot games.